Central Piedmont Community College, Charlotte, NC Higher Education Tech Innovation

Student perspectives on Central Piedmont Community College's Online Student Profile

The Innovation: Online Student Profile (OSP)

The Online Student Profile (OSP) is an early warning system designed to improve the retention of at-risk students. It is a technology-enhanced personal and academic support solution that includes:

  • A learning analytics platform
  • Four integrated components
    • An orientation course
    • Student learning style assessment tools
    • Online student profile
    • Staff professional development

Together, the OSP components guide students in their academic and career choices and help faculty and advisors monitor students’ progress and reach out to struggling students when needed.

Results Achieved: SRI, the project evaluator, reported student outcomes of 89% course completion, 79% persistence to the next semester, and 66% subject mastery.  A CPCC 2004-2009 longitudinal study reported evidence of student success, too.

Student outcomes for CPCC Online Student Profile (OSP)
Faculty perspective on Online Student Profile from Central Piedmont Community College
Faculty and staff perspective
Presentation on faculty training for developmental reading and English courses
Webinar on faculty training for developmental English

Long-term Goal: To sustain and broaden OSP’s use in higher education.

The Grant Project: Central Piedmont Community College received an NGLC grant in April 2011.

Central Piedmont Community College used NGLC funding to scale OSP to its six community college partners and to lay the foundation for further institutional adoption:

  • Developed and distributed online training models
  • Distributed the technology via open source for no-cost adoption
  • Enhanced the system with a more user-friendly Web interface, a more flexible technology platform, and additional skill assessment tools

Over 20 additional colleges adopted the OSP between July 2012 and March 2013. Today, CPCC continues to enhance OSP and promote its adoption.


  • North Carolina Community College System campuses
    • Asheville-Buncome Tech
    • Fayetteville Tech
    • Forsyth Tech
  • League for Innovation in the Community College member campuses
    • Lane CC (Eugene, OR)
    • Monroe CC (Rochester, NY)
    • Moraine Valley CC (Palos Hills, IL)